Welcome to Our Practice
Century Ear, Nose and Throat- Head and Neck Surgery
PPE Request: Century is doing our part to reduce the burden on hospitals and inpatient care centers. Our office, like many healthcare providers, is in need of masks to protect our surgeons and staff when working directly with patients in the office. We would be grateful for any donations available. Donations can be left at the main door of our Orland Park office Mornings M-F.
Century is committed to keeping our patients safe. We're following the recommendations of the Centers for Disease Control and Illinois Department of Public Health. This includes social distancing, using TeleMedicine virtual visits and scheduling patients by priority. To reduce the volume in our waiting room and the potential risk of infection, we will be migrating towards pre-screened urgent health visits or TeleHealth visits at our Orland Park Location only. We appreciate your understanding as we work to increase our capacity while keeping you safe.
If you are sick, have a fever, a newly presented dry cough, have travelled internationally, please do not visit the office. Instead, call us to setup a TeleMedicine visit, or contact your Primary Care Physician for further instruction. Century is not able to provide screening or testing for COVID-19.
If you present with Ansomia (loss of smell) or Ageusia (Loss of taste), Have been COVID-19 Positive within the past 4 weeks, or have been in direct contact with someone who has tested positive, please do not enter the practice. Let us know and we can move you to a Telemedicine visit.
At the advice of the Surgeon General and state of Illinois, We are working to schedule surgeries based on need, hospital and surgery center availability, and necessary testing and safety protocols. Our office will be in contact regarding previously scheduled surgeries and follow all protocols and guidelines regarding surgical procedures.
We understand this is a vital time of year for Allergy treatment. We are working with existing allergy shot patients to safely re-start allergy treatments. This can be a slow and deliberate process, especially when waiting room distancing is a factor. We appreciate your patience, especially during allergy season, while we develop our processes to re-start allergy clinic safely.
Staff will be available via phone 9am-3pm and our office can always be reached for emergencies or urgent concerns 24/7 via our answering service at 708-460-0007.
Silver Cross and Evergreen Park offices will be closed effective 3/23/2020.
Century is adding TeleHealth visits that can be conducted via our patient portal, or by phone. We strongly encourage patients take this option during the stay-home order. One of our physicians can have a video consultation and address your health concerns remotely. TeleHealth visits are billable to your insurance, will take approx. the same time as an in office visit, and provide access to one of our physicians while maintianing a safe social distance and adhering to the stay-at-home order. We appreciate you working with us to develop this new and exciting technology. Click here for more info on TeleVisits
IF ARRIVING AT THE OFFICE FOR A PREVIOUSLY SCHEDULED VISIT:
Please wear a mask or face covering in accordance with the revised stay at home order and CDC Guidelines. Our office does not have face masks available. A bandana, cloth mask, or scarf can be used if a mask is not available. Please also be ready to have your temperature verified & use hand sanitizer. We are asking that you leave family at home or in the car. If you are able, please print the Patient Packet at the bottom of this page and complete at home. STAFF WILL ONLY CALL BACK THE PATIENT TO BE SEEN. Front desk staff will offer the option of returning to your car after check-in to be called back via your cell phone.
We deeply appreciate your patience and understanding as we work to ensure your safety and the safety of our staff and their families.
At Century Ear, Nose & Throat we recognize that you have a choice when it comes to your preferred ear, nose and throat specialist (known as an Otolaryngologist). Our specialists treat all ages, including pediatric patients. We also feature sub-specialists within the Ear Nose & Throat practice, including Rhinology, Head & Neck Surgery, Sinus, Head & Neck Oncology and Skull Base Surgery.
We hope to be your first choice or go-to for a second opinion and want you to be as relaxed and informed as possible about our practice. To do this, we have created this information-rich website to give you 24/7 access to an array of the most common ear, nose and throat topics. The more you know, the more comfortable we hope you and your family will be with our Otolaryngology practice.
This website also contains information about our doctors, locations, hours, emergency practices and more. We believe our website is the best way for you to stay connected to our practice and get the highest quality ear, nose and throat support.
Our goal is always to put you first. As such, we will work hard to accommodate last minute and emergency appointments. We appreciate your patience with our busy clinic. We take our patient's comments to heart and are working to make improvements, especially to our phones and wait times. We appreciate you sharing your feedback so we can continue to improve. Similarly, if you're pleased with your experience, please leave us a review. Your kind words help us understand where we succeed and validate our efforts.
On behalf of all the Century Ear, Nose & Throat Otolaryngologists and staff, we welcome you to our practice and look forward to helping you and your family preserve a lifetime of good health.
Coming soon: We will be introducing online patient appointment requests through Healow. This functionality will allow appointment requests to be sent online. Our staff will review and respond to your request, either confirming your appointment or proposing a change if necessary. Please check back on our provider pages or visit Healow.com for more information.